Frequently Asked Questions

CANCELLATION POLICY

Cancellations must be made at least 48 hours prior to the scheduled appointment or event to receive a full refund or to reschedule without penalty. Any cancellations made less than 48 hours in advance will result in forfeiture of the deposit or a cancellation fee equal to 50% of the total service cost.

Same-day cancellations are non-refundable. We appreciate your understanding and cooperation, as this policy helps us serve all our customers efficiently.