Frequently Asked Questions

  • We serve the Maryland, Virginia and Washington, D.C. area. All of our quotes include a mileage fee, with pricing based on the distance from our location. We're happy to travel, so feel free to reach out and we'll work out the details!

  • You can easily book through our website or by contacting us directly via phone or email. We’ll guide you through the process and discuss all the details to make your event a success!

  • Yes, we understand that plans can change! You can cancel your event, but please be sure to check our cancellation policy for any applicable fees or notice requirements. Feel free to reach out if you have any questions—we’re here to help!

  • We provide everything needed, including cups, lids, stirrers, and napkins. You don’t need to worry about a thing!

  • All we need is access to electricity and space for our cart. We’ll handle the rest!

  • Yes! We’re equipped to cater both indoor and outdoor events. Just let us know the setup in advance, and we’ll bring everything we need.

  • A 40% deposit is due to reserve your date, the remaining balance is due two weeks before the event. 60% of the total event charge may be refunded if requested six weeks or more before the event. Any extra charges will be settled at the event (e.g., extra time requested, additional guest served)

CANCELLATION POLICY

Cancellations must be made at least 48 hours prior to the scheduled appointment or event to receive a full refund or to reschedule without penalty. Any cancellations made less than 48 hours in advance will result in forfeiture of the deposit or a cancellation fee equal to 50% of the total service cost.

Same-day cancellations are non-refundable. We appreciate your understanding and cooperation, as this policy helps us serve all our customers efficiently.